At Rubric we value close relationships with our clients – these have mostly been established over years of faithful business together and has meant we’ve had no need to send mass marketing emails or collect GBs of personal data. We have sent a Christmas in the past and monitor traffic to our website. Because we understand the value of customer data we’ve set out below, how we use it, how we keep the data safe.
When someone visits www.rubriccreative.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Rubric doesn’t send it’s own e-newsletter or have a mailing list that you can subscribe to. We do help our clients send emails to their clients and therefore collect limited personal information. We use that information for a couple of reasons: to help clients tell their audience about products/services they are interested in about; to contact them if they need to obtain or provide additional information; to check their records are correct. We don’t rent or sell email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to design and deliver our client’s emails. Our clients supply both the mailing addresses, personal information and the content of these emails. Our clients remain the data controller and their contact details are available at the bottom of each email. MailChimp are the data processor – through MailChimp we gather statistics around email opening and clicks using industry standard technologies to help our clients monitor and improve their emails.
For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at firstname.lastname@example.org
We never share your personal information with organisations.
This policy was last reviewed 23rd May 2018
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